Abhishek Srivastava

Senior AI Research Scientist

GenAI & NLP Expert | ML Engineer

AI/ML Engineer with 8+ years of experience in developing & deploying scalable AI/ML solutions, specializing in Generative AI, NLP, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG).

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Hyderabad, India

Professional Experience

8+ years of impactful AI/ML contributions

Senior Applied Research Scientist/Engineer

March 2024 - Present
ServiceNow, Hyderabad, India
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  • Working on Enterprise RAG Pipeline consisting of Retrieval, Reranker and LLMs.
  • Built a Multi-Modal Document Parser capable of handling infographic-rich PDFs, DOCs, PPTs.

Tech Lead

Sep 2021 - Mar 2024
Zenon.ai, Noida, India
  • Developed a smart training material generation platform using Generative AI models.
  • Produced potential savings of over $1.00 MM per year with AI-powered Contract Analytics solutions.
  • Optimized model inference pipeline, reducing inference time by 90%.

ML Engineer

Aug 2019 - Aug 2021
Telus International (Innovation Labs), Noida, India
  • Increased CSAT by 92% with auto-ticket classification and issue-specific responses.
  • Decreased response time for user issues by 60% with topic modeling on inbound emails.
  • Implemented a contextual search engine using BERT and Elasticsearch supporting over 5 languages.

Data Scientist

Jan 2017 - Aug 2019
Tata Consultancy Services, Pune, India
  • Enhanced datacenter deployment delay predictions using logistic regression.
  • Developed clustering-based models on RFM analysis to group customers using K-means clustering.

Technical Skills

Comprehensive expertise across AI/ML domains

AI/ML Expertise

Generative AI LLMs Transformers BERT GPT RAG Fine-tuning Embeddings

NLP & Libraries

NLP Langchain Llama-Index HuggingFace Sentence Transformers NER Topic Modeling

Tech Stack

PyTorch TensorFlow FastAPI Flask Docker Kubernetes Airflow

Databases & Search

SQL Elasticsearch Vector DBs Knowledge Graphs Triton Inference

Cloud & MLOps

AWS GCP Azure MLflow CI/CD MLOps

Other Skills

Computer Vision OCR Tesseract Feature Engineering Reranking Search

Education

M.Tech (CFD and Heat Transfer)

NIT Hamirpur

June 2014 - June 2016

B.Tech (Mechanical Engineering)

JSSATE Noida

June 2009 - June 2013

Get In Touch

Let's collaborate on AI/ML projects

Contact Information

Location

Hyderabad, Telangana, India

Email

abhisheksrivastava501@gmail.com

Phone

+91-8826638628

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